FREQUENTLY ASKED QUESTIONS

How long to receive my order?

Orders typically take 24-48hrs to process and ship. Delivery time will depend on your location and the shipping option selected at checkout. You’ll receive a tracking number once your order has shipped.

How do I create an account?

You can create an account by clicking on the “Sign Up” or “Register” button on our website and filling in the required details such as your name, email address, and password.

How do I change my shipping address?

You can change your shipping address before your order is processed by logging into your account and updating the shipping information in the order details. If your order has already been processed, contact customer support for assistance.

How do I track order status?

Once your order has shipped, you will receive a confirmation email with a tracking number and link. Use this information to monitor the delivery status on the carrier’s website.

Will you keep my credit card information?

For your security, we do not store your credit card information. Payments are processed through a secure payment gateway.

Do you charge sales tax?

Sales tax is charged based on the shipping destination and applicable local laws. The exact tax amount will be displayed during checkout.